Leader de la formation du service responsable d'alcool en Ontario

Le leader en formation responsable en matière d’alcool depuis 1995

L'organisme caritatif de choix pour la formation en Ontario
Le leader de la formation à la consommation
responsable d'alcool depuis 1995

Welcome to Smart Serve Ontario

For over 30 years, Smart Serve Ontario has been Ontario’s trusted provider of responsible alcohol sales, service, and delivery training. Approved by the Alcohol and Gaming Commission of Ontario (AGCO), our training has certified more than 2.9 million Ontarians—building safer communities, empowering workers, and supporting the hospitality industry.

2.9M+

Certificates Issued

600K+

Free Mental Health
Supports

30 years

Of Giving Back

Smart Serve 30th Anniversary

Getting certified is simple: Register → Train → Test → Get Certified. Available 24/7 online, in multiple languages, with a 90%+ success rate.

Register

Register

Train

Train

Test

Test

Get certified!

Get certified!

Contact Us

Individual Training – For servers, bartenders, delivery drivers, and retail staff.

FULL COURSE

Smart Serve Full Online Training Program

Pay for ONE and get TWO!

The Smart Serve Training Program

$44.95 CAD

Non remboursable, non transférable

Find out more about the
other courses available

partner-hub

Employer Hub

Verify Certificates

Verify Certificates

Instantly confirm staff certification status.

Stay Compliant

Stay Compliant

Access policies, compliance guides, and legal updates.

Manage Your Team

Manage Your Team

Track training progress and streamline recertifications.

Government & Public Stakeholders

Smart Serve Cares

Smart Serve Cares

A charity program improving workplace mental health.

Scholarships & Anniversaries

Scholarships & Anniversaries

Investing in Ontario’s future workforce.

Giving Back to Ontario

Giving Back to Ontario

Partnerships that strengthen public health and safety.

google-review
« The study portion of Smart Serve was excellent. The interactive platform and corresponding videos made the learning process fun. It was easy to remain focused. I used the voice option, so I heard everything I was reading. I feel that helped my retention of the information. The exam portion was straight forward, and the results were provided quickly. »

Julia McCarthy

« I took the course over a few days. It was easy to follow and the videos made it fun and interesting. I feel like I now really understand the process of safely serving drinks. I took the test and passed on my first attempt! I was a volunteer at the Ottawa Bluesfest beer tents this summer, and now I hope to find other jobs where I can serve drinks. »

Josh Rachlis

« I recently completed the Smart Serve Ontario certification and found the course to be well-structured and informative. The content was clear, relevant, and easy to follow—even for someone new to the hospitality industry. I appreciated the interactive elements and real-life scenarios that helped reinforce key concepts. The platform was smooth to navigate, and the pacing allowed me to absorb the material at my own speed. Overall, a great resource for anyone looking to get certified responsibly and confidently! »

Abby Khailr Batayola

« Thank you for providing this course. I certainly can appreciate the importance of smart serve and all the ways in which alcohol and drugs can have a profound effect on our lives. I found this course extremely informative. It was challenging for me. I understand so much more about alcohol and how it works in our bodies. »

Judy Sherritt

« I found the training helpful; the information was informative and relevant to the job requirements. It was easy to navigate the web pages, and moving through the course was simple making it a good learning experience. The additional video and a real-life scenario were a great learning tool to help connect all the information. »

Nicole Mac Rae

GreenShield Health

GreenShield Health

« Understanding and being aware that Smart Serve is providing training and certification on safe service in Ontario gives me peace of mind and confidence that we’re being proactive in creating a safe environment for people to enjoy themselves responsibly. »

Andrew McCartne

Ontario Association of Chiefs of Police

Ontario Association of Chiefs of Police

« I want to thank Smart Serve Ontario for their partnership, their support and their leadership, advancing awareness and supportive programs that enhance community safety and traffic safety throughout the province of Ontario. »

Mark Campbell

Ontario Restaurant Hotel & Motel Association (ORHMA)

Ontario Restaurant Hotel & Motel Association (ORHMA)

« Your leadership in promoting responsible servers not only supports the hospitality industry and our guests, but let’s face it, it keeps our communities safe and welcoming. »

Tony Elenis

Woodbine Entertainment

Woodbine Entertainment

« If I had to describe SmartServe in one word, the word that comes to me naturally is empowerment. The tools that the training provides, that the material covers, really helps to empower all of the thousands of hospitality professionals and really give them the confidence to ensure that they’re providing the best service possible, but making sure that they’re doing it in the safest way as well. »

George Soros

Ontario Restaurant Hotel & Motel Association (ORHMA)

Ontario Restaurant Hotel & Motel Association (ORHMA)

« Your leadership in promoting responsible servers not only supports the hospitality industry and our guests, but let’s face it, it keeps our communities safe and welcoming. »

Tony Elenis

Woodbine Entertainment

Woodbine Entertainment

« If I had to describe SmartServe in one word, the word that comes to me naturally is empowerment. The tools that the training provides, that the material covers, really helps to empower all of the thousands of hospitality professionals and really give them the confidence to ensure that they’re providing the best service possible, but making sure that they’re doing it in the safest way as well. »

George Soros

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Knowledge Base

Step-by-step guides and best practices.

Question icon

FAQs

Quick answers to the most common questions.

Account box icon

Real-time chat with our team.

Live Support

Smart Serve is more than training

Smart Serve is more than training

We are a not-for-profit charity dedicated to safer communities, industry growth, and public good.

Safer Communities

Safer Communities

Reducing alcohol-related harm through education and prevention.

Industry Growth

Industry Growth

Providing employers with tools to train and certify staff.

Public Good

Public Good

Reinvesting into mental health, student bursaries, and harm-reduction programs.

Our Charity Initiatives

Smart Serve is more than training—we are a not-for-profit charity dedicated to safer communities, industry growth, and public good.

Smart Serve Cares

Smart Serve Cares

Free, stigma-free mental health resources for hospitality workers.

DrinkSmart

DrinkSmart

Harm-reduction education for Ontario’s post-secondary students.

Scholarships & Bursaries

Scholarships & Bursaries

Supporting high school, college, and university students entering hospitality.

Community Partnerships

Community Partnerships

Collaborating with charities, employers, and schools to build a healthier Ontario.

Joignez-vous à des millions d'Ontariens qui sont certifiés, soutenus
et connectés par l'entremise de Smart Serve Ontario.