Smart Serve Ontario releases updates to the Responsible Alcohol Beverage Sales & Service Training Program.

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What’s New?

We have made some big improvements. Designed to be interactive, fun, and mobile-friendly. The Smart Serve Online® training program is easy to navigate and available in 6 languages.

What exactly have we changed? We have added a NEW Module: Cannabis Signs of Use. You will learn with games, videos, audio tracks, quizzes with feedback, and more.

Get ready to learn where, when, and how you want!

Online Training 24/7

Individual training and Re-Certification courses can be completed online anytime, in about 3-4 hours.

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Cannabis Signs – NEW

You have the responsibility not to serve or sell alcohol to anyone who is showing signs of intoxication - by alcohol, cannabis, medication, or drugs.

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Licensee, Owner, Hiring Manager?

Organizational training can be done independently online or as a group. As an Organization you can manage and purchase Tokens.

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Check out some of our enhancements!

Move over the plus signs “+” in the image below to discover more.

Back Arrow: Exit the training Chapter and return to the Module menu page
Status Bar: Track your progress! Select the Progress Bar and you can see what sections you have completed. Missed something? Click it and you can quickly navigate to that specific item
Audio: Turn on/off voice narration. Did you know that you can listen in six (6) different languages: English, French, Chinese, Korean, Punjabi, and Spanish
Accessibility: All modules can be taken in accessibility mode
Menu: Navigate to download TIP Sheets and Job Aids. Easily move between Chapters with-in a Module, or Search for content by using keywords
Languages: Change the language of the learning module: English, French, Chinese, Korean, Punjabi, or Spanish
X Icon: Save your progress and close the Module or Chapter

FREE Re-Certification might be
waiting for you!

We have some great news! Anyone who recently completed their training and was certified between July 15, 2018 and July 14, 2019 will qualify for a FREE¹ Re-Certification Course! To see if you qualify simply login to your Online Account. It is not mandatory by law to complete a Re-Certification course, but it is available for anyone wishing to update their training skills.

Need an Online Account?

If you are Certified but don’t have an Online Account – you will need one! Your online profile will be validated and your Certificate number linked.

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Let’s Get Started

To see what course updates are available to you, please Login. Reduce the risk and refresh your training.

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Organizational Training

Do you have a group and would like to purchase Course Tokens for them to complete the training online?

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¹If you were Certified between July 15, 2018 and July 14, 2019, you will have access to one (1) no-cost FREE Re-Certification course. You can enroll and complete the Training and Final Test by January 15, 2020. The FREE Re-Certification course will be automatically loaded into all qualified individual Online Account’s. If you completed a paper test, you will be required to create an Individual Online Account in order to access this offer.

NOTE: It is not mandatory to enroll in this FREE Re-Certification course offer; however, it is available for a limited time only and will expire.

® Smart Serve trademarks owned and authorized by Smart Serve Ontario. Smart Serve® Ontario, a registered charity, recognized by the Alcohol and Gaming Commission of Ontario (AGCO), as the official delivery agent of the Responsible Alcohol Beverage Sales and Service Training Program for the province of Ontario.