In-Class Training

Looking for a group training classroom experience?

You are led through the Smart Serve Training Program by an Instructor / Facilitator. The In-Class training takes up to 4 hours, but can vary. The In-Class training materials are only available in English or French.

After completing the In-Class training, your instructor will guide you through the process of setting up an Individual Online Account with Smart Serve and provide you with a Final Test Token so you can access the test online. All Final Tests must be completed independently and you will be Proctored. A score of 80% or higher must be achieved to receive your Certification and you will have two (2) attempts at the Final Test.

IMPORTANT: All program training facilities are independently operated. They are required to be a registered Organization and meet Smart Serve Ontario requirements. Prices and policies are set by the training organization, and are not affiliated or owned by Smart Serve Ontario in any way.

In-Class Training Sites



Organization City Contact Telephone
Meta Employment Services Belleville Reception (613) 966-9069
Employment and Education Centre Brockville (613) 498-2111
Canadian Career Academy Carleton Place Rachel Smith (613) 257-3237
Insight Advantage Inc Chatham Tabitha Hicks (519) 355-1222 x 101
Job Gym Fort Erie (905) 871-3932
Northern Community Development Services Fort Frances Bridget McGinnis (807) 274-2282
Keys Job Centre Gananoque (613) 382-1085
Keys Job Centre Kingston (613) 546-5559
South Essex Community Council Kingsville (519) 326-8629
Insight Advantage Inc Leamington Tabitha Hicks (519) 322-1443 x 101
South Essex Community Council Leamington (519) 326-8629
VCCS Employment Services Lindsay Susan Norrad (705) 328-0180
London Training Centre London Kristie Balatsoukas (519) 685-4331  x 225
Career Edge Napanee Taylor Currie (613) 354-0425
YMCA of Niagara Employment and Immigrant services Niagara Falls Reception (289) 296-8400
Employment Planning and Counselling Peterborough   Mary Lalonde (705) 748-9110
Career Edge Picton Tori Buck (613) 476-6456
Sault Community Career Centre Sault Ste Marie Resource Desk (705) 759-0909 x 4246
YMCA of Niagara Employment and Immigrant services St. Catharines Reception (905) 684-3500
Job Gym St. Catharines (905) 682-8372
Yes Employment Services Thunder Bay Sharon Kovacic (807) 624-1960
Advantage Skills Training Toronto Chris Banton (647) 685-3373
FoodPrep Inc Toronto Melanie Myers (416) 838-2032
iTrain – Workplace and Hospitality Training Toronto Jesse Prasad (647) 477-7978
Career Edge Trenton Dawn Connon (613) 392-9157
Job Gym Welland (905) 732-7655
Insight Advantage Inc Windsor Tabitha Hicks (519) 254-1445 x 101
Unemployed Help Centre Windsor Ella/Patti (519) 944-4900 x 113/103

This listing is subject to change.