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In-Class Training

Looking for a group training classroom experience where you are led through the Smart Serve Training Program by an Instructor / Facilitator?

After completing the In-Class training, your instructor will guide you through the process of setting up an Individual online account on, and provide you with a token to access the Final Test. All tests must be completed independently and you will be proctored.

Learn more about preparing for your test – CLICK HERE

Need to access a computer?

Contact North | Contact Nord operates 116 online learning centres in communities throughout Ontario. They can support you with computer workstations equipped with high-speed Internet, webcams, and up-to-date browsers.

Available by appointment, please contact 1-877-999-9149 or your local online learning centre.


In-Class Training Sites


Organization City Contact Telephone
Meta Employment Services Belleville Reception (613) 966-9069
Employment and Education Centre Brockville (613) 498-2111
Canadian Career Academy Carleton Place Rachel Smith (613) 257-3237
Insight Advantage Inc Chatham Tabitha Hicks (519) 355-1222 x 101
Job Gym Fort Erie (905) 871-3932
Northern Community Development Services Fort Frances Bridget McGinnis (807) 274-2282
Keys Job Centre Gananoque (613) 382-1085
CSE Consulting Kemptville Tracy McDonald (613) 258-6576
Keys Job Centre Kingston (613) 546-5559
South Essex Community Council Kingsville (519) 326-8629
Insight Advantage Inc Leamington Tabitha Hicks (519) 322-1443 x 101
South Essex Community Council Leamington (519) 326-8629
VCCS Employment Services Lindsay Susan Norrad (705) 328-0180
London Training Centre London Kristie Balatsoukas (519) 685-4331  x 225
Career Edge Napanee Taylor Currie (613) 354-0425
YMCA of Niagara Employment and Immigrant services Niagara Falls Reception (289) 296-8400
Employment Planning and Counselling Peterborough   Mary Lalonde (705) 748-9110
Career Edge Picton Tori Buck (613) 476-6456
CSE Consulting Prescott Jenn Fournier (613) 925-0222
Sault Community Career Centre Sault Ste Marie Resource Desk (705) 759-0909 x 4246
YMCA of Niagara Employment and Immigrant services St. Catharines Reception (905) 684-3500
Job Gym St. Catharines (905) 682-8372
Yes Employment Services Thunder Bay Sharon Kovacic (807) 624-1960
Advantage Skills Training Toronto Chris Banton (647) 685-3373
FoodPrep Inc Toronto Melanie Myers (416) 838-2032
iTrain – Workplace and Hospitality Training Toronto Jesse Prasad (647) 477-7978
Career Edge Trenton Dawn Connon (613) 392-9157
Job Gym Welland (905) 732-7655
Insight Advantage Inc Windsor Tabitha Hicks (519) 254-1445 x 101
Unemployed Help Centre Windsor Ella/Patti (519) 944-4900 x 113/103

IMPORTANT: This list is subject to change without notice. All training facilities are independently operated. They are required to be a registered Organization and meet Smart Serve Ontario requirements. Prices and policies are set by the training organization, and are not affiliated or owned by Smart Serve Ontario in any way.