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Last Updated: July 13, 2020


Smart Serve Ontario is committed to providing a barrier-free environment for all stakeholders including our clients/customers, employees, job applicants, suppliers, and any visitors who may enter our premises, access our information, or use our services. As an organization, we respect and uphold the requirements set forth under the Accessibility for Ontarians with Disabilities Act (2005), and its associated standards and regulations.

Smart Serve Ontario understands that we have a responsibility for ensuring a safe, dignified, and welcoming environment for everyone. We are committed to ensuring our organization’s compliance by incorporating accessibility legislation into our policies, procedures, training, and best practices. We will review these policies and practices annually, as organizational changes occur, or in anticipation of compliance deadlines. In addition, we will strive to meet the needs of individuals with disabilities in a timely and effective manner.

In addition, individuals who believe they may be a person with a disability and would like to request reasonable accommodations for the online Final Test, are asked to complete the Request for Accommodation Form prior to purchasing the training course and/or launching the Final Test.

Providing an accessible and barrier-free environment is important to Smart Serve Ontario.

Download and View Smart Serve Ontario’s full AODA Policy by clicking here. 

Online Final Test - Request for Accommodation

Download and complete form. You may be asked to provide medical documentation that is pertinent to the medical condition, in order to confirm reasonable accommodation.

Smart Serve Ontario’s full AODA Policy

Providing an accessible and barrier-free environment is important to us.

To contact our Accessibility Manager, feedback can be provided through the form below.

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