Online Staff Training

This format of training was developed for use by organizations wishing to provide the training in a classroom or group setting, including:

  • Licensees
  • Corporate customers
  • Colleges

Ideally the in-class sessions should be facilitated by an experienced leader in responsible alcohol service. This could include: managers, owners or professional trainers. Note: This product is not sold to individuals

Program Structure

The in-class format consists of three components:

  • DVD
  • Workbook
  • Certification Test

Please allow 3-4 hours to facilitate this training.

The completed tests are mailed to Smart Serve office for marking and processing. Processing time may take 4-6 weeks.

Individuals who achieve a grade of 80% or higher on the final test are issued a wallet size certificate.

Participants who score below 80% on the first attempt are issued one re-take test. This re-take test must be written within 3 months from date of issue.

DVD Training Package

(DVD, facilitator’s guide, sample workbook)
$129.00 each (plus HST)

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Certification Kits

(workbook, certification test)
$19.91 each (plus HST)

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Reporting Log

$22.13 each (plus HST)

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Language options are English or French. Please allow 7-10 working days for regular delivery. *All fees are non-refundable.