The Liquor Law regulations require that staff who are already Smart Serve certified and working in the retail alcohol sector, including staff at authorized grocery stores, on-site and off-site manufacturer retail stores, complete an additional training module designed specifically for retail store staff.
The Retail Specific content is intended to ensure that staff working in the alcohol retail sector have the necessary knowledge, skills and training to sell, serve, and handle alcohol responsibly in a retail environment.
The Retail Specific module has been incorporated into the Smart Serve training program. Anyone new, or taking the training course for the first time, will be required to complete the full training program, which includes the existing content as well as the retail training.
If you are already certified but do not have an “RS” suffix at the end of your certification number, you can access the Retail Specific module update in your online account.
STEP 2: Select the retail course from your dashboard and enroll in the course!
*If you are registering for an online account, be sure to use the same spelling of your name that now appears on your certification. If you need to request a name change for your new certification card, you can do so directly in your online account.